To paraphrase Monty Python, "The problem with the world today, There aren't enough people wearing hats."
-- C.M. Pieper
You are here
We want you to be pleased with your Judith M purchase and service. If for any reason you are not satisfied, you may return the merchandise for credit, refund, replacement or an exchange (excluding freight). Special Order items and Merchandise returned later than 30 days will be charged a 15% restocking fee. Cut yardage will incur a 20% restocking fee.
HOW DO I RETURN ITEMS TO YOU?
Please inform us immediately should any of our products arrive damaged or incorrect. We will, of course, replace any items damaged during the delivery process. Please return in an appropriate envelope or carton, wrapped or bagged to avoid damage to the item.
• The purchaser will be reimbursed postage costs when returning goods that arrived damaged, faulty, or incorrect. We cannot be held responsible for goods lost in transit to us. For peace of mind we recommend you send the goods via UPS or Priority Mail with Delivery Confirmation. Please insure the package for the value shown on the invoice receipt.
NOTE: Do not use newsprint to package a product for return.
• We are unable to accept any returns that have been customer damaged or used. Returned items must be in originally received condition. We will not accept items for return that have been exposed to cigarette or any other kind of smoke or heavy odors.
• Any refund due will be sent via Paypal or placed on the credit card used for the original purchase once we have received the returned items. Allow 1-2 billing cycles for the credit to appear on your statement. If the original payment was made by check you will receive a refund check or money order in the mail.
- Books, Videos & Patterns
- Brushes, Cleaners & Protectants
- Hat Blocks
- Hat Fasteners
- Hat Frames
- Hat Kits
- Hat Size Reducers
- Hatbodies - Felt
- Hatbodies - Straw
- Lambskin Leather
- Petersham Ribbon / Millinery Grosgrain
- Millinery Thread
- Sizing, Stiffener & Adhesives
- Straw Cloth - Sinamay & Silk Abaca
- Wire, Joiners & Boning
- WoolFelt Fabric
- Sales / Close outs
- Workshop Schedule at Judith M Studio